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RUOSH means passion in Sanskrit. A powerful and compelling emotion. At RUOSH, we are passionate about Design, Comfort and Craftsmanship. A premium men’s leather footwear brand, RUOSH is recommended for gentlemen whose sense of style goes beyond the fleeting looks of season. Read more about our journey here.
Yes, RUOSH is a home-grown Indian brand, based out of Bengaluru. Our parent company, Sara Suole Pvt. Ltd. is a manufacturer and exporter of shoes and soles for International market since 2001.
We opened our first store in Bengaluru in October, 2011. We have hence expanded our presence in 9 cities via 29 company owned stores.
We started our journey, 7 years ago, making shoes for men. With shoes available in 5 categories: Work, Smart Casuals, Occasion, Club & Wedding, RUOSH has now taken the legacy of expert craftsmanship in shoe making forward and also introduced a range of Bags & Small Leather Goods. You can also find various leather care accessories at RUOSH stores. Read more about our products here.
RUOSH endorses style that strikes a fine balance between the classic and the modern, the discreet and the bold, with good taste being the only criterion for selection. At RUOSH, over the years, we have mastered the craft of quality shoe making, where each and every shoe is made using hand selected rich & genuine leathers with intricacy & detail in every step of the process.
We do not undertake customer-fit orders as of now. However, we do have a wide range of shoes and sandals available across all our RUOSH stores and would urge you to pay a visit soon.
We have two seasonal collections a year. If you subscribe to our updates, you will receive our e-mails on the latest arrivals at RUOSH.
We are constantly working on new partnerships & ideas and would love to hear from you. Please write to us at firstname.lastname@example.org.
Yes! With a lot of feedback received from all the wonderful ladies, over the years, RUOSH launched a limited range of footwear – UVANERA, in April 2017. You can read more about the range here.
UVANERA is currently available across all RUOSH Exclusive outlets. Click here for store addresses.
UVANERA has been designed for the active woman of today and the range offers a variety of driving shoes, low heel pumps, ballerinas, skateboard sneakers and man tailor shoes. Click here to check range.
UVANERA is one of the few brands in the country offering shoes in half sizes. Please refer the below grid for available sizes:
Yes, all 24 Exclusive stores are company owned. RUOSH does not have a franchise model of ownership yet.
RUOSH Exclusive stores are present in Bengaluru, Chennai, Hyderabad, Kochi, Mysore, Delhi, Pune, Mumbai, Noida, Gurgaon and Kanpur. RUOSH is also available via our channel partners in aforementioned and other cities. Click here to know more.
Following are the opening & closing times of our stores:
Weekdays: 12 pm – 9 pm
Weekend: 11.30 am – 9 pm
Mall Store timings differ from city to city. For more details, please click here.
Sara Suole Pvt. Ltd, the parent company of RUOSH has manufacturing units in Karnataka and Tamil Nadu and also owns a tannery for leather processing.
Durability of a shoe depends on the usage. In order to increase the durability, alternate day usage is recommended along with usage of shoe creams, shoe tree & shoe horn. To know more about leather care instructions, click here.
Specific information on the leather used for a product, the treatment and how to care for the product is included with the purchase of the product. If you have any further queries about the material used for a particular product, please contact us with the product name and we will furnish additional information.
No. RUOSH shoes have a variety of soles, which includes leather soles, PU, TPU, EVA and TPR soles.
Everybody can wear shoes with leather soles. However, if you are not used to wearing leather soles, you might find the sole comparatively stiffer than other shoes. It is recommended that initially, you wear them for 5 to 7 times on alternate days until you get used to them or break into the shoes.
While leather soles are extremely sleek, classic & elegant, they are not slip resistant. If you are not used to wearing leather soles, you should wear them for 5 to 7 times on alternate days until you get used to them. Leather soles need to be kept away from water.
It is also important to know that it takes 5-7 wears to break into a full leather shoe which is basically your feet getting used to the leather sole.
It’s completely natural for genuine leather to wrinkle and develop creases on usage. Depending on the type of shoe, leather creases more or less.
It's not colour fading but leather weathering in hand tamponated shoes, which is natural and happens with continuous usage. It’s likely to happen in the area where the shoe flexes. This can be maintained by using appropriate shoe cream or waxes to match the colour of the leather.
This normally occurs in shoes which are hand tamponated. Hand tamponation is a technique where shoes are hand painted using organic dyes by expert craftsmen.
Usage of shoe horn adds to the life of the shoe. Depending on the length of the shoe horn, it also helps you wear the shoes more easily while standing. It protects the quarter (back area) of the shoe from getting damaged. RUOSH shoe horn is made from Steam Beach Wood with a sleek design and available across excsluvie outlets.
Shoe tree reduces the chances of leather wrinkling or creasing which in turn retains the original shape of the shoe. It also increases the life span of the shoe by absorbing the moisture generated from perspiration unto itself and not into the lining of the shoe.
RUOSH shoe tree is made from premium cedar wood and the powerful aroma of cedar keeps shoe odours at bay. It's available in 3 sizes Small: 39 to 41, Medium: 42 to 43, Large: 44 to 45. It has springs which allow to compress and take shape of the shoe.
Leather and water don’t go well together. Hence, it’s recommended that any leather shoe/ accessory be kept away from water.
If it gets wet, insert a shoe tree inside the shoe and dry them naturally. If it is soaked wet, remove the excessive water from the leather by stuffing paper until paper comes out dry. Insert a shoe tree and let it dry naturally. Remember not to use artificial techniques like hot blowers to dry the leather.
We sell water resistant shoes. The leather is specifically treated for water resistance and the rubber sole gives you a better grip on wet surfaces. A special water resistant adhesive used, prevents water from seeping in through the stitched seams.
We do repairs in case of any manufacturing defect. For more details on what we consider as manufacturing defects, click here.
RUOSH shoes bought at full MRP come with 1 year warranty. For shoes bought on any promotions or discount, 90 days warranty is applicable.
We currently do not undertake any customization requests.
Sock colour should be closest to that of your trousers. Read more about thumb rules of pairing here. We sell a range of socks which you can buy from any of our stores.
We have few styles suited to wide feet. You can visit any of our stores and ask our store staff for assistance.
Our sizing grid, which is the basis of shoe fitting is designed to fit as many individuals as possible. We primarily follow the French sizing system, which allows lesser dimensional variation from one size to the other. For RUOSH, We provide a range of 7 sizes in each style. This compact size grid will help you understand the available sizes:
In formals/ work wear, derby construction is more suited for people with high instep. A broader toe cap is also recommended. We have a wide variety of derby & broad toe cap shoes. Please do visit our stores to check the range.
At RUOSH, we stand by the quality of the product we offer to you. Extreme care is taken during the manufacturing process and each footwear is subjected to rigorous quality check norms. In the rare eventuality, if you find a manufacturing defect in the footwear purchased, we would be happy to repair/refinish, replace or exchange the footwear purchased in full MRP, so noticed within 365 days from the date of invoice. Exchange/ Replacement will be at the sole discretion of the company.
Manufacturing defects would mean the following only:
Note: The manufacturing defect policy excludes external damages that has been caused intentionally / un-intentionally / improper usage like:
At RUOSH, we understand that sometime you may change your mind about the colour or style of footwear you have bought. We will help you exchange the product anytime within 21 days from the date of purchase, if they are returned to us in unused and saleable condition. The decision of the store manager in relation to the condition of the product on its return (whether unused or in saleable condition or not) shall be final.
Wearing footwear must be a source of pleasure. If you feel, the footwear you have bought at RUOSH is smaller or larger, we can help you to replace the footwear. This can be done even if the footwear is used.
Yes, you can buy a shoe in one store and exchange in another store. You need to possess the bill or the store should be able to fetch the bill through the details provided during billing.
A bill or the proof of purchase in the form of details given at the time of billing, such as mobile number or email ID, is necessary.
In the rare eventuality, if you find a manufacturing defect in Footwear purchased in discount/offer, we would be happy to repair/refinish, replace or exchange the footwear, so noticed within 90 days from the date of invoice. Exchange/ Replacement will be at the sole discretion of the company.
Just like our Footwear, extreme care is also taken during the manufacturing process and each Small Leather Goods are subjected to rigorous quality check norms. In the rare eventuality, if you find a manufacturing defect, we would be happy to repair/refinish, replace or exchange the product, so noticed within 120 days from the date of invoice. Exchange/ Replacement will be at the sole discretion of the company.
Yes, if that shoe has a different colour variant, then it can be bought from any of RUOSH Stores. There can be chances of non-availability if the chosen shoe belongs to an older collection.
Every shoe has a different fit and we recommend that you visit our stores to find the right fit. If you are buying with our online partners, kindly read the return & exchange policy carefully.
We currently do not manufacture any specialized footwear catering to medical problems.
We accept payments by cash, debit/credit cards and paytm.