3 of our exclusive stores are company owned and 2 are franchisee operated.
RUOSH RUOSH Exclusive stores are present in Bengaluru, Hyderabad and Mumbai. RUOSH is also available via our channel partners in aforementioned and other cities Click here to know more.
Following are the opening & closing times of our stores:
Weekdays:11:00am – 9 pm
Weekend: 10.30 am – 9 pm
Mall Store timings differ from city to city. For more details, please click here.
At RUOSH, we stand by the quality of the product we offer to you. Extreme care is taken during the manufacturing process and each footwear is subjected to rigorous quality check norms. In the rare eventuality, if you find a manufacturing defect in the footwear purchased, we would be happy to repair/refinish, replace or exchange the footwear purchased in full MRP, so noticed within 365 days from the date of invoice. Exchange/ Replacement will be at the sole discretion of the company.
Note: The manufacturing defect policy excludes external damages that has been caused intentionally / un-intentionally / improper usage like:
No, As of now we don’t offer this option. You need to raise a return request for the existing product/s on Ruosh.com under “My Orders” section
At RUOSH, we understand that sometime you may change your mind about the colour or style of footwear you have bought. We will help you exchange the product anytime within 21 days from the date of purchase, if they are returned to us in unused and saleable condition. The decision of the store manager in relation to the condition of the product on its return (whether unused or in saleable condition or not) shall be final.
Wearing footwear must be a source of pleasure. If you feel, the footwear you have bought at RUOSH is smaller or larger, we can help you to replace the footwear. This can be done even if the footwear is used.
Yes, you can buy a shoe in one store and exchange in another store. You need to possess the bill or the store should be able to fetch the bill through the details provided during billing.
A bill or the proof of purchase in the form of details given at the time of billing, such as mobile number or email ID, is necessary.