General Queries

1. I saw a pair of shoes on your website; can I have them in another colour?
Yes, if that shoe has a different colour variant, then it can be bought from any of the RUOSH stores as well as from our official website. There are chances of non-availability if the chosen shoe belongs to previous seasons.

2. Do you recommend buying shoes online?
Every shoe has a different fit, and we recommend that you check the size chart to assess what’s the right fit for you. If you are buying with our online partners, kindly read the return exchange policy carefully.

3. Is specialised footwear for medical problems available in RUOSH stores?
We currently do not manufacture any specialised footwear catering to medical problems.

4. What are the kinds of payment options available at RUOSH stores?

We accept payments by cash, debit/credit cards, as well as UPI.